Account Manager

Position Responsibilities: Supervise all regional acquisition programs for the BU as released by the BU Management Team in coordination with the VP of the region & the KAM. Coordinate all commercial topics with the customer's purchasing department considering KPI-set. Provide first contact to the customer as customer advisory support and perform complaint management for the region/country. Initiate, establish & maintain customer relations and realize periodical review meetings / sales calls. Participate in implementing the market / customer strategy into Business Plans and performance measurement system. Support strategic & commercial evaluation of new projects and programs for the region/country. Calculate, prepare and control biddings for region/country and (re-)negotiate terms of contract & prices for the specific project/ customer on a plant level in accordance with KAM. Provide support for the forecast / long-term planning, keep the market forecast up-to-date and control the project and cost plan. Support project team with all commercial / technical / quality topics, including change management, tool orders, purchase orders, etc.. Collect, negotiate and forward change requests from the customer & collect change orders. Develop and prepare proposals for customer use of ZF products. Coordinate contract management within customer key account and relevant ZF functions. Perform other duties as assigned. Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the associate is occasionally required to stand, sit, use hands to finger, handle or feel objects, tools; or controls; reach with hands and arms; ascend stairs; balance; stoop; kneel, crouch, or crawl; talk or hear taste or smell. The associate must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to focus. Work Environment: While performing the duties of the job, the associate is exposed to an office atmosphere with some manufacturing floor exposure. Essential Skills and Experience: Bachelor's degree in engineering or business 6+ years of related professional experience (strongly preferred in automotive) Profound product know-how, strong communication & negotiation skills Willingness to travel Preferred Skills and experience: Master's degree Strong assertiveness and entrepreneurial thinking German and/or Spanish language skills. req1814
Salary Range: NA
Minimum Qualification
5 - 7 years

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